Questions about your order, tracking, or delivery.

Return requests are handled by email within 60 nights.

Need help choosing a size or caring for your pillow?

Can I return my order?

Yes. You can request a return within 60 nights of receiving your order. Please contact us by email before sending anything back so we can give you the correct return instructions.

How long does shipping take?

Shipping options, costs, and estimated delivery times are shown at checkout based on your delivery address. Once your order ships, a tracking number is provided.

Is the packaging discreet?

Yes. Orders are packed in discreet, secure packaging to help protect your pillow during delivery and keep the parcel simple on the outside.

Will my pillow arrive in good condition?

Each order is prepared with care so your pillow stays protected in transit. If anything arrives damaged, contact us with photos and we will help you quickly.

What should I include in my message?

Please include your order number, the email used at checkout, and a short explanation of your request. This helps us answer faster.